Skip to main content

Documentation Index

Fetch the complete documentation index at: https://help.loopiq.com/llms.txt

Use this file to discover all available pages before exploring further.

Custom Field Examples and Best Practices

What this does

This guide gives practical examples of useful custom fields and explains when to use them.

Example custom fields

Incident fields

  • customer impact summary
  • workaround available
  • affected region

Change fields

  • rollback owner
  • change window type
  • validation checklist reference

Story or task fields

  • business sponsor
  • release target
  • dependency type

Compliance fields

  • evidence source
  • control owner
  • review cycle

Best practices

  1. Use clear labels.
  2. Avoid duplicate meanings across fields.
  3. Prefer selectable values where standardization matters.
  4. Use text fields only when free-form input is truly needed.
  5. Test the field in the target form before wider rollout.

Tips

A custom field is most useful when it improves reporting, decision-making, or workflow quality.